Gill Walker is your first choice for speaking to an audience about CRM (Customer Relationship Management) success - implementation success and user success. She speaks to a range of audiences - from conferences to networking groups - in person and virtually, about CRM and its business benefits: the philosophy and methodology of success, rather than the technology detail - and sometimes about Microsoft Dynamics 365.
Gill’s work inspires and excites sales people to use their CRM to improve their revenue, managers discover easier ways to strategise, and technical staff relish the opportunity to contribute to the bottom line.
In this video showreel, you will see Gill sharing her knowledge, speaking to audiences ranging from small networking groups to larger conferences - in person and virtually. Gill Walker's video showreel includes segments from Microsoft Ignite 2020, Dynamics365 PowerPlatformSaturday in February 2020 in Sydney, and when she spoke for the Parramatta Chamber of Commerce NRG breakfast networking group.
Gill’s aim for any audience is for everyone to leave with an understanding of how to ensure that their CRM is a key factor in their success.
Through hugely informative and entertaining keynotes and workshops, Gill Walker shows how to use your CRM to gain and retain the clients that you serve best to the benefit of your entire organisation. Her presentations are peppered with stories from her decades of experience consulting and training to a wide range of organisations.
With over a decade of speaking experience, backed up with two decades of CRM project implementation expertise, Gill will ensure that you have powerful, practical take-home ROI. Please consult with her to ensure a fully customised presentation that meets your required deliverables.
In this video, you will see Gill speaking about SuccessRM - her methodology for implementing CRM successfully, regardless of the technology chosen.
Many years of practice have made Gill an expert speaker. Gill’s speaking inspires and excites sales people and other audience members to use their CRM to improve their revenue, managers discover easier ways to strategise for CRM success, and technical staff relish the opportunity to contribute to the business by really making the Microsoft Dynamics 365 on which they are working really sing.
Her ability to teach her students simple rules for creating a well-structured speech with appropriate visual aids has made her a sought-after speaker coach. Gill Walker has spoken at many conferences including Microsoft Ignite, Australian Institute of Management (AIM) Illawarra group and CPA Week. Gill has worked with groups such as Parramatta's Chamber of Commerce, City Business Swap, Normanhurst Venture Scouts, Toastmasters, and the Women's BizApps group to help their members learn how to structure and deliver a presentation to their audiences and apply this understanding of presentations to their knowledge and expertise. The last thing you want to do is leave your audience thinking that they will never be able to accomplish "all that" after a presentation that is both overstuffed and disorganized in some way.
Gill's purpose when she speaks is for the audience to feel confident in their own ability to apply her material to their life and work.
Gill’s aim for any audience is for everyone to leave with a better understanding of how to ensure that their CRM is a key factor in their success.
Through hugely informative, entertaining keynotes and workshops, in person or online, Gill Walker shows how to ensure that your CRM enables you to gain and retain the clients you serve best, to the benefit of your entire organisation.
Gill realised many years ago that any organisation could achieve far more with their CRM – if they made a few simple changes to their approach. Education should take a far bigger role. Gill brings this passion to life with her keynotes, presentations, training and consulting.
Her audiences gain extraordinary value as she shows how to get the most out of a CRM investment. Gill combines success stories and war stories with her in-depth knowledge, from more than two decades of helping her clients supercharge their CRM projects. With Gill’s guidance, organisations can monetise and measure the value of their CRM, making it a highly profitable part of your business.
Although Gill is a Microsoft Certified Trainer, her speaking will help anyone interested in CRM Success – she is not software specific.
To assist others in improving their presentation abilities as well, Gill Walker not only provides her experience in CRM implementation (specifically with Microsoft Dynamics 365) but also shares her presenting skills as a way to aid others.
We've all heard of 'Death by PowerPoint,' and some of us have even experienced it ourselves. No one can hold PowerPoint responsible for anyone's death because PowerPoint is just a tool. Gill is an avid user of visual aids to further her message and students' understanding. With her problem-solving and speaking talents, Gill can create this effective use of PowerPoint. She's willing to share this information with you.
Gill is a member of the Professional Speakers Association of Australia and was the NSW Chapter president in 2021. As a result of her extensive experience as a speaker and trainer, she can impart her knowledge and skills to her audience, enabling them to create and deliver presentations they can be proud of.
Gill delivered 'Hit Target with (transformed) TechTalks' at Microsoft Ignite 2020 at the International Convention Centre, Darling Harbour in Sydney.
Gill spoke on "Security is the Chief Enemy of Mortals" at Power Platform Saturday in Sydney.
Gill spoke at Parramatta's Chamber of Commerce NRG1 networking group. She demonstrated how all businesses, especially small businesses, benefit from a CRM solution - which may or may not require technology and significant investment.
Gill Walker was very well received when she spoke on "Leading a CRM Change" at the Illawarra Chapter of the Australian Institute of Management (AIM).
Gill shared the platform to speak on 'Essential Steps to Successful User Acceptance Testing'.
Gill spoke on 'Taming the Beast of CRM Data' at CRM Saturday in Sydney.
Gill is a frequent presenter and speaker at Women's BizApps NSW group to support members in their learning of Microsoft Dynamics 365 and their technical presentation skills.
Gill Walker was the guest presenter at InnovestSME's "Start Up Business Ownership Certificate". Here, she presented 'Why (small (ALL) Business need a CRM solution' - a very important topic for aspiring and new business owners.
Gill delivered a webinar on behalf of ClickDimensions entitled 'Take your Marketing to New Heights with Dynamics 365 & ClickDimensions'. This introduced the audience to the Marketing Automation with ClickDimensions
Gill shared her 'Taming the Beast of CRM Data' presentation as a webinar to the audience of Madinah Institute for Leadership and Entrepreneurship (MILE).
Gill ran a virtual study group for Women's BizApps NSW meetup group. This helped several members pass MB-200 - PowerPlatform Core + Dynamics Core exam.
Gill's audiences gain extraordinary value as she shows them how to get the most out of their CRM investment. Although Gill is a Microsoft Certified Trainer, her work is not software specific. She takes her in-depth knowledge to a wider set of principles and processes so you can monetise and measure the value of your CRM, making it a highly profitable part of your business.
If you are organising an event or conference, and you are looking for a lively speaker on the value of CRM for sales, customer service, marketing or reporting - or perhaps on a more technical aspect of CRM - Gill Walker would be your ideal choice.
Gill delivered 'Hit Target with (transformed) TechTalks' at Microsoft Ignite 2020 at the International Convention Centre, Darling Harbour in Sydney.
Gill spoke on "Security is the Chief Enemy of Mortals" at Power Platform Saturday in Sydney.
Gill spoke to the members of Parramatta's Chamber of Commerce NRG1 breakfast networking group. She demonstrated how all businesses, and especially small businesses, as members of the NRG group tend to be, benefit from a CRM solution - which may or may not require technology and significant investment.
Gill Walker spoke on "Leading a CRM Change" at the inaugural meeting of the Illawarra Chapter of the Australian Institute of Management (AIM). This CRM Leadership presentation was very well received.
Gill shared the platform to speak on 'Essential Steps to Successful User Acceptance Testing'.
Gill spoke on 'Taming the Beast of CRM Data' at CRM Saturday in Sydney.
Gill is a frequent presenter and speaker at Women's BizApps NSW group. She supports members of Women's BizApps meetup group in their learning of Microsoft Dynamics 365 and their technical presentation skills.
Gill Walker was the guest presenter at InnovestSME's "Start Up Business Ownership Certificate". Here, she presented 'Why (small (ALL) Business need a CRM solution' - a very important topic for aspiring and new business owners.
Gill delivered a webinar on behalf of ClickDimensions entitled 'Take your Marketing to New Heights with Dynamics 365 and ClickDimensions'. This presentation introduced the audience to the Marketing Automation benefits of ClickDimensions
Gill shared her 'Taming the Beast of CRM Data' presentation as a webinar to the audience of Madinah Institute for Leadership and Entrepreneurship (MILE).
Gill ran a virtual study group (conceived before COVID-19 hit) for Women's BizApps NSW meetup group (and others). This group helped several of its members pass the MB-200 - PowerPlatform Core + Dynamics Core exam.
Gill's audiences gain extraordinary value as she shows them how to get the most out of their CRM investment. Although Gill is a Microsoft Certified Trainer, her work is not software specific. She takes her in-depth knowledge to a wider set of principles and processes so you can monetise and measure the value of your CRM, making it a highly profitable part of your business.
If you are organising an event or conference, and you are looking for a lively speaker on the value of CRM for sales, customer service, marketing or reporting - or perhaps on a more technical aspect of CRM - Gill Walker would be your ideal choice.
In "Security is the Chief Enemy of Mortals", Gill Walker travels through the Microsoft Dynamics 365 CE security challenges, the moving parts of its security, and gives us some tips to survive the traps of setting up a security model within Microsoft Dynamics 365. This video was made at PowerPlatformSaturday Sydney on Saturday 15th February 2020.
The requirements of a solution that provides models which protect sensitive data and enable collaboration, at first glance, seem impossible. But Microsoft Dynamics 365 Power Platform provides us with this - and in a way that meets the needs of small businesses, large businesses, and franchises.
Watch the complete presentation of Security Is the Chief Enemy of Mortals - Opsis
Following the recent pattern of updates every six months, organisations using Microsoft Dynamics 365 Online have another raft of changes rapidly approaching.
This video is Gill Walker's presentation 'Surviving Microsoft Dynamics 365 2020 R1 Update' given at the 2020 kickoff of the Women's BizApps group meeting in February 2020 in Sydney. In this short, ten minute, presentation Gill provides a brief overview of the Microsoft Dynamics 365 CE changes coming in April 2020 with tips to ensure that you come out of the update as a survivor.
Watch the complete presentation of Surviving Microsoft Dynamics 365 2020 R1 Update
Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Gill is the creator of SuccessRM - your blueprint for CRM success. We offer: